Permanent General Companies, Inc., a leading non-standard auto insurance provider, is seeking qualified applicants for a Sr. Appraiser. We offer great training, a well defined career path and a fun and challenging work environment where the right candidate will learn and grow with the company. We pride ourselves on teamwork and quality customer service. If you do too, please check us out!
Permanent General offers a generous benefits package to its employees including medical, dental, vision and life insurance after one month of employment; health care and dependent care flexible spending accounts, tuition reimbursement, paid time off (vacation, sick, holidays), 401(k) participation with a matching contribution, wellness initiatives and much more!
This position supports the Claims Organization’s goal of delivering quality service, internally and externally, leaving people with a positive seamless claims experience. This is an experienced appraiser who has achieved mastery in and performs all areas of physical damage claim adjustment activities with the highest degree of competency and independence. This position processes complex or highly complex claims that primarily require on-site inspection or face-to-face contact on a routine basis. Evidences effective performance in the area of customer and public relations; and is active and competent in conducting training of new claim personnel. This position is also active and competent in conducting training, and in some cases, reinspections, of new independent appraisers and/or network repair facilities. Facilitates continuous development of people, processes, and culture to ensure customer service industry leadership.
Acquiring claims knowledge
Estimating Loss and Damages
Policy Determination and Analysis
Training and Additional Assignments
Experience with an Electronic Estimating System (i.e. CCC, ADP, Mitchell), and
Microsoft Office required (Word, Windows, and Excel)
Position requires the ability to perform basic math calculations (addition, subtraction, multiplication, and division) as well as the calculation of averages and percentages.