Permanent General Companies, also known as "The General" Insurance Company as seen in national television advertisements, is a rapidly growing company and a leading non-standard auto insurance provider. Currently, we are seeking qualified applicants for Manager, Telecom Services. We offer an employee-friendly and collaborative environment where the right candidate will learn and grow with the company.
The General® offers a generous benefits package to its employees including medical, dental, vision and life insurance after one month of employment; health care and dependent care flexible spending accounts, tuition reimbursement, paid time off (vacation, sick, holidays), 401(k) participation with a matching contribution, wellness initiatives and much more!
The position is responsible for the design, implementation, administration, and operation of all assigned telecom technologies across the direct enterprise, and the management of the team that provides these services to the organization. Responsibilities include support for all office and call center telephony systems, telephony circuits, call recording platforms, IVR systems, mobile phones, mobile device management software, teleconferencing technologies, and budgeting and service delivery management for all associated services.
Education and Experience
Knowledge, Skills and Abilities