Permanent General Companies, Inc., a leading non-standard auto insurance provider, is seeking experienced Customer Service Representatives for one of our call centers. Applicants must be available to work a flexible schedule and rotating Saturdays. If you are interested in a real career opportunity, then this is the job for you! Permanent General offers a great training program, a well-defined career path and a fun and challenging work environment where the right candidate will learn and grow with the company. Permanent General offers a generous benefits package including medical, dental, vision and life insurance after one month of employment; healthcare and dependent care flexible spending accounts; tuition reimbursement, paid time off (vacation, sick, holidays), 401(k) participation with a matching contribution, wellness initiatives and much more!
Responsibilities of this position include handling inbound telephone inquiries from customers, answering billing questions and processing customer requests. Will assist customers, agents and lien holders with requests for information and assistance related to existing insurance policies. Will also capture new claims reported by customers, agents and claimants. Other essential job responsibilities are as follows: