Permanent General Companies, Inc.

Claims Supervisor Field Offices

2 months ago
# Positions


Permanent General Companies, also known as "The General" Insurance Company as seen in national television advertisements, is a rapidly growing company and a leading non-standard auto insurance provider.

Currently, we are seeking qualified applicants for a Claims Supervisor. We offer an employee-friendly and collaborative environment where the right candidate will learn and grow with the company.


The General® offers a generous benefits package to its employees including medical, dental, vision and life insurance after one month of employment; health care and dependent care flexible spending accounts, tuition reimbursement, paid time off (vacation, sick, holidays), 401(k) participation with a matching contribution, wellness initiatives and much more!


Essential Job Responsibilities


  1. Review files for accuracy and completion.
  2. Grant authority on claim reserves and payments. 
  3. Monitor pending and reserve adequacy within the unit.
  4. Review incoming file assignments and work load, ensuring appropriate distribution amongst adjusters.
  5. Provide performance feedback and training to associates.  
  6. Administer quarterly and annual performance evaluations. 
  7. Resolve elevated calls from customers.
  8. Other duties as assigned.



Experience/Skills Requirements


5 – 7 years claims handling experience with a minimum of 1 year supervisory experience.


Education Requirements


Associates Degree in Business Field or Equivalent experience.



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