Permanent General Companies, Inc.

Quality Assurance Analyst I

4 weeks ago
# Positions
Information Technology


Permanent General Companies, also known as "The General" Insurance Company as seen in national television advertisements, is a rapidly growing company and a leading non-standard auto insurance provider.

Currently, we are seeking qualified applicants for Quality Assurance Analyst I. We offer an employee-friendly and collaborative environment where the right candidate will learn and grow with the company.


The General® offers a generous benefits package to its employees including medical, dental, vision and life insurance after one month of employment; health care and dependent care flexible spending accounts, tuition reimbursement, paid time off (vacation, sick, holidays), 401(k) participation with a matching contribution, wellness initiatives and much more!


The QA Analyst I role will, with supervision of others, be responsible for the quality and of releases by participating in the testing lifecycle. This includes analyzing business requirements, functional specifications, technical specifications, and assessing current functionality with partnership with application leads and supervisors.


As assigned, the QA Analyst I will be responsible for test planning, test case creation, manual system testing, execution (but not creation) of automated tests, and incident investigation for projects requested by all PGAC departments with the support of other QA Analysts, QA Leads, or QA Management.


The QA Analyst I role will need to be organized and able to document and convey their activities completed to other QA Analysts, QA Leads, QA Management for accurate updates on progress.


Required to embody a team/we versus an I/they attitude.


Experience/Skills Requirements


  • Ability to manually test programming changes and/or system enhancements to validate intended functionality and the integrity of the system. Develop test plans for functional, system tests, regression and/or integration per project request based on project specifications with the assistance of Quality Assurance Analysts, QA Leads, and/or QA Management.
  • Under the review and approval of QA Leads and/or QA Management determine and implement the correct test plan and test cases required to validate the requested functionality with the goal of achieving all desired system changes with both quality and speed to market.
  • Conduct meetings with QA Leads and/or QA Management to discuss testing projects prior to test initiation to ensure a full understanding of project specifications and complete coverage of the project specifications.
  • Possess the ability to effectively communicate in writing and orally issues encountered during test or during an incident investigation with development staff, QA Leads and/or QA Management so the issue is clearly understood by all to aid in deciding on best method to correct the identified issue. 
  • Update job knowledge through their work with QA Analysts, QA Leads, and QA Management on system test assignments; participating in educational opportunities; reading professional publications; developing and maintaining personal networks and participation in professional test organizations.


  • College degree or equivalent
  • Must be proficient in the use of a computer and with Microsoft Office applications (Word, Windows, Excel)
  • Proven written and verbal communication skills, attention to detail and the ability to follow through
  • Ability to work in a team environment and balance quantity and speed with the quality of work required
  • Must be able to perform basic math calculations (addition, subtraction, multiplication and division) as well as the calculation of averages and percentages
  • Prefer candidates with prior experience in the auto insurance industry
  • 0-1 years of IT/QA experience required.



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